Hello, good morning. I have been implementing the ACUL screens journey and everything has been going fine so far. I have only encountered an issue that haven’t been able to solve.
We are creating users dynamically via the management api and sending them a reset password afterwards. Once their password has been updated and they want to login for the first time, the login screen is shown. Then, the mfa-sms-enrollmentscreen popus up.
I have been carefully reading and following the ACUL docs and have seen that the MfaSmsEnrollmentInstance should have the following properties:
https://auth0.com/docs/customize/login-pages/advanced-customizations/reference/mfa/mfa-sms#properties-2
What I need is to somehow get the user_metadata fields on the mfa-sms-enrollment screen, as when I try to log them, they are always null.
I have tried:
import MfaSmsEnrollmentInstance from “/auth0-acul-js/mfa-sms-enrollment”;
export const useMfaSmsEnrollmentManager = () => {
const mfaSmsEnrollmentInstance = useMemo(
() => new MfaSmsEnrollmentInstance(),
[]
);
console.log({ user: mfaSmsEnrollmentInstance.user }); // The user object is displayed with the userMetadata property as null
const metadata_prop_test = mfaSmsEnrollmentInstance?.user.userMetadata?.test;
console.log({ metadata_prop_test }); // Undefined
...
I have double checked and the test field exists on the user_metadata object of the user:
{
“blocked”: false,
“created_at”: “2025-11-27T16:31:37.707Z”,
“email”: “email@email.com”,
“email_verified”: false,
“family_name”: “zzz”,
“given_name”: “zzz”,
“identities”: [
{
“connection”: “Username-Password-Authentication”,
“provider”: “auth0”,
“user_id”: “0000000000000000000”,
“isSocial”: false
}
],
“name”: “zzz”,
“nickname”: “zzz”,
“phone_number”: “+34000000000”,
“phone_verified”: false,
“picture”: "zzz"
“updated_at”: “2025-12-01T09:11:23.253Z”,
“user_id”: “auth0|0000000000000000000”,
“user_metadata”: {
“test”: “12345”, // This is the field that I need
},
“last_ip”: “zzz”,
“last_login”: “2025-12-01T09:11:23.252Z”,
“logins_count”: 1,
“blocked_for”: [],
“guardian_authenticators”: [],
“passkeys”: []
}
I have also tried adding a trigger on the post login action but it is not fired until the mfa has been completed. I don’t know if I’m missing something, but I have run out of ideas.
Any help would be highly appreciated. Many thanks.
