What triggers the sending of a User Invitation email?

[rueben.tiow]

Hi @derwald,

Thank you for your responses and feedback.

I have confirmed that the excerpt below only applies to Organizations:

This email will be sent whenever a user is invited to an organization or application.

The description of this template can be found here: https://auth0.com/docs/customize/email/email-templates/email-template-descriptions#user-invitation-emails.

I will pass along the feedback to our teams regarding the ambiguous description and email template name.

@derwald

But I don’t get it yet…it says ‘With Auth0, there are two common approaches to implementing user invitations’, being (1) ‘Customize an email template’ and (2) ‘Create a password change ticket’? But customizing an email template doesn’t make sense to me, if I need to send the email then myself using an external mail program?

Hope someone can clarify it a bit more…

Using the Send Email Invitations for Application Signup is the correct approach to invite users to your Application without the context of an Organization.

For (1), ‘Customize an email template’ involves using the Management API’s Update an email template endpoint to repurpose the language in your welcome email as an email invitation.

For (2), ‘Create a password change ticket’ involves using the Management API’s creating a password change ticket endpoint to generate a URL.

Then, you must send the password change ticket URL in an email to the user using your own email provider.

Once the user follows the link to set up their password, they can create their account and sign in.

I hope the explanation was clear!

Please let me know if you have any further questions.

Thanks,
Rueben