Users occasionally see an error "You may have pressed the back button..."

Problem Statement:
A low percentage of users occasionally see an error page with “You may have pressed the back button, refreshed during login, opened too many login dialogs, or there is some issue with cookies, since we couldn’t find your session. Try logging in again from the application and if the problem persists please contact the administrator.”

Symptoms:

  1. The issue is happening to a small percentage of users.
  2. With the small number of affected users, it happens consistently.

Cause:
If users do attempt to reach the login page through a bookmarked link, or pressed the back button, refreshed during login, opened too many login dialogs, or there is some issue with cookies, they will see this error unless a default login route is configured either at the tenant level or at the application level.
Source: Configure Default Login Routes

Solution:
Configuring a Default Login Route either at the tenant level or at the application level will allow users to be redirected to that URL rather than see this error message.