Users appear in queries and dashboard after linking, but not when querying for a specific user.

would you mind up-voting this issue carlos?
I’m not sure what the threshold is for them to take a look, but I guess it hasn’t been met yet.

I also have a support ticket in that I haven’t gotten a reply to since “I will forward this to our development team” 11 days ago.

reading through some of the other questions, it sounds like people are having this same issue all over the place (in one form or another).