Hi @marko.milanovic,
Welcome and thank you for posting in Auth0 Community!
Can you please share what type of connection are you using? There are two kind of protocols, it looks like they are using the Ws-Federation protocol.
We have two connection types that can connect to ADFS:
- “ADFS” connections (which should really be called “WS-Federation” connection, as that’s the protocol used)
- SAML connections
They both work because ADFS supports both the WS-Federation and the SAML protocols.
For each connection protocol we have different metadata URLs and entity ID used.
-
SAML:
- The format of the entity id is “urn:auth0::<connection_name>”
- The metadata is obtained at https://{your_auth0_domain}/samlp/metadata?connection=<connection_name>
- Instructions for ADFS set up are here: Configure ADFS as SAML Identity Provider
-
WS-Federation:
- The format of the entity id is “urn:auth0:” (the connection name does not appear in there)
- The metadata is obtained at https://{your_auth0_domain}/FederationMetadata/2007-06/FederationMetadata.xml
- Instructions for ADFS set up are here: Connect Your App to ADFS
Can you please ask your customer to send us the metadata file? You can send me the file in a PM. Thank you!