Urgent: Locked out of Auth0

venu · September 10, 2025, 5:31pm

The architect who created the account for our organization has quit the company, but we are still using the same Auth0 account. I want to become the administrator for the dev, qa, staging and prod tenants. I am unable to create a ticket either. How can I get immediate help?

Thanks so much for the assistance!

Venu

gerald.czifra · September 10, 2025, 5:35pm

Hi @venu

Welcome to the Auth0 Community!

Please send a DM ( Direct Message ) to @support so we can continue the assistance in a private conversation, as we will require some additional information.

Have a great one!
Gerald

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Urgent: Locked out of Auth0

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