I am unable to login with support email of my company to Auth0 because it require to select method for verifying identity. Account on Auth0 with my company support email was created before me or my coleagues and now we don’t know how to recover that account and login. I would really appritiate if anybody can help.
Welcome to the Auth0 Community!
I understand that you are not able to login your company provided Auth0 account.
We would require some additional details in order to better understand the exact issue and reason why you are not able to access the account. Are you being prompted for a verification or recovery code that you do not have access to, are you encountering a specific error message when trying to access the Auth0 account and tenant?
We recommend sending a a DM ( Direct Message ) to our @support group, forwarding all the information provided and confirming the email address of your Auth0 account and the name of the tenant where you are encountering this issue. You can click on " support " mentioned above and should have the option of sending a message to the group. The DM creates a private conversation where more sensitive details can safely be shared with us for troubleshooting.
Looking forward to your message to continue assisting you!
Have a great one,
Gerald