Token expiration for private cloud tenant not working

We have a private cloud tenant. I tried to change the “Token Expiration” (expiry time of access token) in the page I changed it to 3600. But it is not reflecting. If I invoke the “/oauth/token”, I get back the old value “86400”.

But I tried the same in a public cloud tenant. I changed the “Token Expiry” to 3600 at It works properly there.


Make sure you are requesting the right audience.
If all else fails, file a support ticket.


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Thanks @john.gateley , I will check whether we are using right audience when making the API call or not.

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Let us know if you have any other questions down the road!

Thanks. After passing proper “audience” while invoking the API resolved the issue.
Thank you.

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Perfect! Glad it’s working now!