SMS OTP attempt Limits

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Problem statement

This document mentioned that only 3 failed sms-opt codes are accepted. Can we increase it to, let’s say, 5 attempts?


The default number of attempts to enter OTP is 3, which is not configurable. Upon breaching this limit, the user is NOT blocked, just that the transaction can’t succeed anymore even if the user enters the correct OTP. The user must request and verify a NEW OTP, at this point, for the login to succeed.