"Show Multi-factor Authentication options" not working

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1

Hello,

in my tenant dashboard, I tried to enable the Show Multi-factor Authentication options under Security > Multi-factor Auth > Define policies > Additional Settings, however I’m getting the following error:

Something happened while trying to save your settings: Payload validation error: ‘Additional properties not allowed: mfa_show_factor_list_on_enrollment’ on property flags (Flags used to change the behavior of this tenant).

I’m using OTP and Recovery Code as MFA factors. Can you please help.

Thanks!

auth0_mfa_screenshot
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2

Hello,

can you please give me feedback on my issue? Is it an open issue you’re working on?

The MFA docs don’t seem to give any info on the Show Multi-factor Authentication options option.

5

Hi there @mobilmacher!

Thanks for bringing this to our attention - This is indeed a known issue. There is a flag required on your tenant in order for that setting to function as expected, which I suspect hasn’t been added. I’ve reached out internally to see how we can rectify.

I’ll be sure and update you here when I have more information myself - Thanks for your patience!

6

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