SCIM metadata syncing

DevDay
1

Hello, I am looking for some guidance on OKTA and SCIM setup, on the OKTA side, I have these 2 variables: urn:ietf:params:scim:schemas:extension:enterprise:2.0:User.org_id and urn:ietf:params:scim:schemas:extension:enterprise:2.0:User.manager is being passed from Okta I can see on my app meta data user that the manager is there, but org_id isn’t being added, however, in the auth0 log I can see the org_id being passed correctly. So I am trying to understand why the org_id isn’t coming over when manager is and how I can debug this issue further?

Here’s a log from a SCIM user being created when it is added to the application on the OKTA side we can see the org_id in the logs.

{
  "date": "2025-07-21T16:48:23.988Z",
  "type": "sscim",
  "description": "Creates the requested user",
  "client_name": "",
  "ip": "--",
  "user_agent": "Other 0.0.0 / Other 0.0.0",
  "details": {
    "action": "create_user",
    "connection_id": "con_XjhoU666xvVYKWLd",
    "request": {
      "method": "post",
      "path": "/scim/v2/connections/con_XjhoU666xvVYKWLd/Users",
      "query": {},
      "userAgent": "Okta SCIM Client 1.0.0",
      "ip": "--",
      "body": {
        "schemas": [
          "urn:ietf:params:scim:schemas:core:2.0:User",
          "urn:ietf:params:scim:schemas:extension:enterprise:2.0:User"
        ],
        "userName": "jm@example.com",
        "name": {
          "givenName": "--",
          "familyName": "--"
        },
        "emails": [
          {
            "primary": true,
            "value": "jm@example.com",
            "type": "work"
          }
        ],
        "title": "Software Engineer",
        "displayName": "J M",
        "locale": "en-US",
        "urn:ietf:params:scim:schemas:extension:enterprise:2.0:User": {
          "department": "IT",
          "manager": {
            "displayName": "B O"
          },
          "org_id": "36084144-c2c5-440b-8f86-398f749c4a83"
        },
        "externalId": "00uh3grt7lhxGPCgp696",
        "groups": [],
        "password": "*****",
        "active": true
      }
    },
    "response": {
      "statusCode": 201,
      "body": {
        "userName": "jm@example.com",
        "emails": [
          {
            "primary": true,
            "value": "jm@example.com"
          }
        ],
        "externalId": "00uh3grt7lhxGPCgp696",
        "active": true,
        "displayName": "J M",
        "name": {
          "givenName": "J",
          "familyName": "M"
        },
        "nickName": "jm",
        "photos": [
          {
            "type": "photo",
            "value": "https://s.gravatar.com/avatar/7f9f4cf0b3aff23652e2df744696ebd7?s=480&r=pg&d=https%3A%2F%2Fcdn.auth0.com%2Favatars%2Fps.png"
          }
        ],
        "title": "Software Engineer",
        "locale": "en-US",
        "urn:ietf:params:scim:schemas:extension:enterprise:2.0:User": {
          "organization": "36084144-c2c5-440b-8f86-398f749c4a83",
          "department": "IT",
          "manager": {
            "displayName": "B O"
          }
        },
        "id": "samlp|36084144-c2c5-440b-8f86-398f749c4a83-foo-samlp-0|jm@example.com",
        "schemas": [
          "urn:ietf:params:scim:schemas:core:2.0:User",
          "urn:ietf:params:scim:schemas:extension:enterprise:2.0:User"
        ],
        "meta": {
          "resourceType": "User",
          "lastModified": "2025-07-21T16:48:23.978Z",
          "created": "2025-07-21T16:48:23.978Z",
          "location": "/scim/v2/connections/con_XjhoU666xvVYKWLd/Users/samlp%7C36084144-c2c5-440b-8f86-398f749c4a83-foo-samlp-0%7Cphscarboro%40foo.com"
        }
      }
    }
  },
  "environment_name": "foo",
  "log_id": "90020250721164823996280000000000000001223372036957395361",
  "tenant_name": "platform-dev",
  "_id": "90020250721164823996280000000000000001223372036957395361",
  "isMobile": false,
  "location_info": {},
  "id": "90020250721164823996280000000000000001223372036957395361"
}