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Sandbox Error on update email user

auth0
error
email
update-user-email

#1

Hello,

I use PHP application (Ezpublish/Symfony). I use Auth0 for SSO Connection and to update users informations, I called the api ( api/v2/users) with curl request :

  • For email update
  • For password update
  • For user informations update

All the services are functional for the different environments (production and pre-production). But know, without don’t touch anything, on production environment, update email generate error :

Fail to update email User : Bad Request : Sandbox Error: undefined {"email":"myemail2@gmail.fr","email_verified":true,"connection":"Username-Password-Authentication","client_id":"********************************"}

All the others services are functional and update email in preproduction is functional too.

I don’t have any logs more explicit to explain why my request is “Bad” .

Thank’s for help