Reset password. Send Reset password link to several email addresses

Is it possible to send Reset password link to several email addresses?
I need send email to user, and also send a copy to support.

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Hey there!

To be honest, I’ve never seen something like that in our docs but let me do some research and get back to you soon!

Hi @andrey.smolkov

First, you should NOT do this. Why are you sending a reset password link to support? This is a security risk. Support should NEVER know your users’ passwords, support should never be able to set them.

If you want support to know the email was delivered, you can do this in a couple of ways:

You can export the tenant logs and search for the password reset email messages.

You can build your own password reset flow (using the password reset ticket available from the management API) and modify it to notify Support as you need.

You can even send the password reset ticket to Support as well as the user, BUT DON’T DO THIS.



Thanks for helping on that front @john.gateley!

Got it! Thank you for detailed explanation! @john.gateley @konrad.sopala

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No worries! We’re here for you!

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