Hi.
in our project we have often the situation when users trying to reset their password when they normally use social provider for logging in. They are a little confused when they don’t get any email. Then thy usually connect our support to resolve the issue. Is there a possibility to inform them that they are using social account? Or do you have any other idea how to solve this problem?
Hey there @wojtek welcome to the community!
While the reset password flow isn’t aware of the account email by design, it is possible to add a note on the reset-password prompt of Universal Login. Please see the following documentation on how to customize Universal Login text prompts:
https://auth0.com/docs/customize/universal-login-pages/customize-login-text-prompts
Hope this helps!
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