"mfa_required" error instead of using refresh token with Actions

Knowledge Solutions
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Problem statement

We want to use MFA, but the user should not have to enter their MFA every time their session token expires, since we use refresh tokens.

Symptoms

  • “mfa_required” error

Solution:

When enabling MFA with Actions, there is the option to check for Refresh Token usage to skip the MFA prompt. This way, your application will not throw the “mfa_required” error and prompt the user to complete the MFA flow again.

To do so, we recommend that you add a conditional to your MFA Action so that it bypasses the MFA when the refresh token grant is used. You can check for the event.transaction === "oauth2-refresh-token". See below:

exports.onExecutePostLogin = async (event, api) => {
  if (!event.transaction.protocol === “oauth2-refresh-token”){
    api.multifactor.enable(‘any’)
  }
  //else pass since using a refresh token
};

Reference Materials:

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