Auth0 Home Blog Docs

MAYDAY MAYDAY MADAY: Auth0 and CognitoId handshake not working


Hello Team,

We are using IAM role in our product to authenticate any AWS API, it was working fine for a long time, today our certificates got expired, because of which Api’s stopped working.

We now renewed all certificates and all tokens are being generated now(CognitoId was not generating earlier from AWS CognitoProvider ). but still authentication is somehow failing, which is not allowing any API to work.

Can you please help suggest, what we should do here


Can you provide error messages? Also can you DM your tenant so we can investigate?