Image in Google reCapcha Enterprise is not Showing

Problem statement

After following steps detailed in Auth0 documentation on how to configure Google reCAPTCHA Enterprise the images for the captcha are not shown in the login box.


Image in the captcha is not visible.



Looking at the configuration in the Branding section in the tenant dashboard, it could be seen that:

  • Classic Universal Login is used.
  • There are customizations in the login page by using the Lock.js library.
  • The Lock.js library version used is 11.29

<script src=""></script>

Looking at the documentation about flow limitations in the Bot detection section, it could be seen that the minimum version of lock.js to use is 11.30.


The reason why images were not showing was the lock.js version used.