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I reset my password and it will not let me into my Wordpress site. It changes my password

password-reset

#1

When I login with my new password on my Wordpress admin site I receive this error message.There was a problem with your log in Error: There was an issue decoding the token


#2

That error is generally caused by a configuration issue, for example, an incorrectly configured client secret that results in a token verification failure or not use the expected signing algorithm. However, the information provided is not enough to point to a specific cause.


#3

I’m getting the same error, using the WordPress “Login by Auth0” plugin with an Azure AD connection. I’m quite certain my Client ID and Client Secret are correct. Where might I go to investigate the signing algorithm?


#4

I’m getting the same error, using the WordPress “Login by Auth0” plugin with an Azure AD connection. I’m quite certain my Client ID and Client Secret are correct. Where might I go to investigate the signing algorithm?


#5

You can check the Signing Algorithm from:

Dashboard > Clients > Your Client > Advanced Settings > OAuth > JsonWebToken Signature Algorithm. You can try choosing the alternate algorithm to see whether it resolves your issue.


#6

Thanks, but that didn’t seem to do it. I must be missing something. Maybe I’ll try to get it working with a simple PHP page, and then take baby steps from there.


#7

Can you go to WP admin panel > Auth0 > Error Log and post which errors you are seeing there? This will give a clue.


#8

Thanks, but that didn’t seem to do it. I must be missing something. Maybe I’ll try to get it working with a simple PHP page, and then take baby steps from there.


#9