How to exclude mfa for a particular set of users

Help
1

Hi Team,

I wanted to exclude adaptive MFA rule for users with email (test.e2e**@**) . I have given the below rule but still its prompting MFA for email verification. How can i test the same

if (user.email.includes(‘.e2e’)) {
callback(null, user, context);
}

Thanks,
Shilpa

2

Hi @shilpa.kumar

We need more details. One question in particular: is your MFA setting for Always, Never or Adaptive? We would also need the full rule.

John

3

Hi John,

Its adaptive mfa. and enforcing mfa only from second time of user login and if any confidence score is low or medium.
Sample email is “shilpa.e2e+12@gmail.com”

Thanks,
Shilpa

4

Ah sorry, I was misreading your question. I still need the rule. Did you follow this blog":https://auth0.com/blog/auth0-introduces-adaptive-mfa/

John