The documentation for “Get User Info” (https://auth0.com/docs/api/authentication?shell#get-user-info) states:
This endpoint will work only if
openid
was granted as a scope for the Access Token.
And the example response implies you will get the user’s full profile. In fact, you only get sub
. Additional scopes are necessary to get the full profile (e.g., scope: "openid email"
).
I’m new to the platform (and somewhat new to OAuth2), and this took me about 2 hours to figure out.
Hopefully this can help get the documentation improved!