Failed login with Authorization Extension: Compilation failed

Hi,
for a while now the login in EU2 has started to fail with the message:

Authorization Extension: Compilation failed: Cannot find module ‘uuid/v4’ Require stack: - /verquire_cache/_node12/auth0-extension-hapi-tools/1.3.1/node_modules/request/lib/auth.js - /verquire_cache/_node12/auth0-extension-hapi-tools/1.3.1/node_modules/request/request.js - /verquire_cache/_node12/auth0-extension-hapi-tools/1.3.1/node_modules/request/index.js - /verquire_cache/_node12/auth0-extension-hapi-tools/1.3.1/node_modules/auth0-extension-hapi-tools/src/server.js - /verquire_cache/_node12/auth0-extension-hapi-tools/1.3.1/node_modules/auth0-extension-hapi-tools/src/index.js - /data/io/node12/076a9a0a-ca66-49be-a3be-8e476188a147/webtask.js

Is there an issue on Auth0’s side?

Thanks

3 Likes

Hi, facing the same issue.

Hey, guys! I’m facing the same issue… :frowning:
Does anyone have a solution?

Hi, same issue here, we have three tenants but only one failed to login

Hi, facing the same issue. Please acknowledge quickly!

Fixed by updating Auth0 Authorization extension!

3 Likes

In tenant update Auth0 Authorization extension

Extensions > Installed Extensions : Update Auth0 Authorization

To test if now working, one can click the extension name which opens in a new tab.

1 Like

Yes, after update the Extension, working again.

Thank you @henrydkm - yes please all make sure your extension is using the latest version. This can be checked by going into your tenant’s extensions page > installed extensions tab, and clicking the update button:
image

1 Like

I did update the extension, but the following error still occurs:

Authorization Extension Error:“value” must be of type object

I couldn’t reproduce this Sophia using the latest version of the extension, this error may be coming from your own extensibility code (Actions, Rules, Custom Database scripts or Hooks).
Please try republishing the rule from the Authorization Extension’s Configuration page and checking any of your custom code. The realtime webtask logs extension can be useful for debugging code and locating where the error is coming from by adding in console.log lines for example.
We also recommend preparing your code for moving to Node 22, and there should be a notification in your tenant’s dashboard providing more detail on this:

I had this the other night. I solved it by updating the extension, but I’d like to know, why did everything suddenly stop working for us because of this issue? Users could all of a sudden no longer login.

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