Error When Saving Custom Error Page URL

Knowledge Articles
1

Overview

When tenant admins try to save the link under the Custom Error Page URL and click the Save button, the following error message appears.\

Error! Something happened while trying to save your settings: API Error. Please contact support if the problem persists

Steps to reproduce the issue:

  1. Go to Auth0 Dashboard > Tenant Settings > General tab under the Error Pages section
  2. Select Custom under Default Error Page
  3. Insert http://localhost:3000 or any other similar links that contain the word localhost, like http://localhost:3000/error
  4. Click on the Save button
  5. The error appears

Applies To

  • Tenant Admins
  • Custom Error Pages

Cause

This error is caused because localhost is included in the link.

Solution

Use another URL that does not include localhost for the Custom Error Page URL.