Error Updating Team Settings When Changing Team Name

Overview

This article explains an error that occurs when a user attempts to change a team name within the team dashboard settings. The following error message appears:

Error! There was an error updating the team settings. Please refresh the page to retry. If the error persists, contact our support team at https://support.auth0.com

Applies To

  • Team Management
  • Team Settings

Cause

The error occurs because the new team name selected is already in use by another team.

Solution

To resolve this issue, use one of the following methods:

  • Select a unique team name that is not currently in use.
  • As a workaround, add a space to the beginning or end of the desired name. The system will register this as a unique name.