I’ve been working on setting up an automated backup system for our Auth0 configurations, syncing them to GitHub using the Auth0 Deploy CLI (a0deploy). Everything was functioning smoothly up until this morning, when I encountered a new error during the export process. **:mag: Here’s the error messag…

Hi @SyntaxTerror , @nate.price and @david96 , I have an update! It looks like the solution is to include your credit card information in your dashboard settings. This information is only used for verification, and you will not be charged for it. Thanks, Rueben

Error Exporting Auth0 Configuration: "There must be a verified credit card on file to perform this operation"

Help

rueben.tiow September 25, 2024, 12:21am 3

Hi @david96,

Welcome to the Auth0 Community!

This issue seemed to have been caused by our new pricing plan released just today (09/24/2024). See Auth0 Pricing Update: What You Need to Know for more information.

Our engineering teams are actively working to resolve this.

Stay tuned for an update.

Thanks,
Rueben

1 Like

Topic		Replies	Views
Error Exporting Auth0 Deploy CLI: "A paid subscription is required for this feature." Help user-management , free-trial	0	18	October 18, 2024
Getting error when try to export or import using a0deploy Help tenant-management , support-center	4	668	October 25, 2023
Deploy CLI: Export tenant configuration Not Found error Help auth0 , cli	8	3084	April 22, 2022
Auth0 export tenant config fails Help auth0	4	2386	July 29, 2021
A0deploy database custom scripts being exported without custom database Help management-api , clients	4	1021	May 25, 2023

Error Exporting Auth0 Configuration: "There must be a verified credit card on file to perform this operation"

Related Topics