Customize Error Message Displayed to Users Who Are Blocked

[travis.evers]

Overview

By default, the new universal login experience will show the following error message:

Your account has been blocked after multiple consecutive login attempts.

This article provides steps on how to customize this message.

Applies To

• Brute force detection
• New universal login experience
• Blocked users

Solution

It is possible to customize this message by updating the user-blocked key of the login, login-id, and login-password screens (each found under the same prompt name).

1. In the Auth0 Dashboard, go to Branding > Universal Login > Advanced Options
   
   
2. Select Custom Text and select login from the Prompt dropdown.
   
   
3. Update the user-blocked field with the desired custom message.
   
   
4. Repeat steps 2 and 3 for the login-id and login-password Prompts and Screens.

Please refer to Customize Universal Login Text Elements for further details on customizing text in the new universal login experience.