Custom social connection - Failed to obtain access token

[vlad.murarasu]

Hi @danm364,

Welcome to the Auth0 Community!

Please refer to this Knowledge article for finding a solution to the error:

Custom Social Connection Fails to Obtain Access Token

Problem statement Login attempts with a new Custom Social Connection fail with 502 / 503 / 504 and similar status code errors or an “InternalOAuthError: Failed to obtain access token” error. Symptoms We get the following error: "failed to obtain the access token" Troubleshooting The custom social connection implements the OAuth2 Authorization Code Grant flow between Auth0 and the social IdP. After the user login via social IdP successfully, the social IdP sends the code and state back to Auth…

If you have any other question feel free to reach out.

Have a good one,
Vlad