Custom Domain Pending Verification (Auth0 Managed Certificates)

Problem statement

Customers custom domain (Auth0 self-managed certificates) shows verification as pending.


  • Double check the domain name configured to make sure it matches.
  • If the CNAME record has been configured but does not appear to have propagated, make sure the nameservers are configured properly as well.


  • Typo in the domain name.
  • CNAME misconfiguration
  • Nameserver misconfiguration
  • Issue on Auth0 side


Make sure the domain name is correct. Check the CNAME and nameserver configuration. If all of these are as expected then please raise a support ticket.