createGuardianEnrollmentTicket results in undefined

I want to trigger MFA enrollment email programmatically.

working able to do it using the API
not working: unable to do it using Auth0 package as per ManagementClient - Documentation

Please note that the issue is with createGuardianEnrollmentTicket only… looked at this hint but that didn’t work either

I am able to trigger other actions via Management API (both API & Auth0 package) like getGuardianEnrollments or sendEmailVerification etc.

Hi @akberiqbal,

Can you please share a code snippet of the call you are trying to make?

After a lot of permutation/combinations, found a working solution…

const createGuardianEnrollmentTicketForUser = async (userId) => {
    const ManagementClient = require('auth0@2.27.0').ManagementClient;

    const managementClient = new ManagementClient({
      domain: 'MY_DOMAIN',
      clientId: "MY_CLIENT_ID",
      clientSecret: "MY_CLIENT_ID",
      scope: 'read:users update:users create:guardian_enrollment_tickets'

    return new Promise(async (resolve, reject) => {
      if (managementClient && userId) {
        try {
          await managementClient.createGuardianEnrollmentTicket(
              "user_id": userId,
              "send_mail": true
            function (err, ticket) {
              if (err) {
        } catch (exp) {
          console.log('createGuardianEnrollmentTicketForUser exp:', exp);
      } else {

Hope the Auth0 people can update the official documentation with the following items:

  • body is required for this function, e.g. { "user_id": userId, "send_mail": true }
  • auth0@2.27.0 works


1 Like

Thanks for sharing your solution.

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