Create a tenant page shown after login for all administrators

We have lost access to our tenants for both staging and production - all team owners are getting the same page.

Our users can’t login, but the management token API creation/use seems to be failing and we can’t login to the Auth0 management console to check the problem (because its wanting each of us to create a tenant)

2 Likes

We are back - not sure what happened there

Please could someone from Auth0 respond with what happened? I see a few posts about it - was there a blip in service?

We are on the B2B Professional plan.

And it’s delinked again - please help

1 Like

hi @kaeleigh and thank you for posting about the problem you are facing!

It seems that we have multiple users affected by this, but rest assured, your access will be restored. Please allows us some time to investigate the issue and I’ll get back to you with an update.

Thank you!
Teodor.

Hi again @kaeleigh !

It seems Auth0 is having an incident affecting prod-us-5 customers. Please check the Status Page to know when it’s back on.

Thank you for your patience!
Teodor.

1 Like