Control MFA when using custom MFA pages

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1

Hey Community,
I am facing an issue with auth0 MFA.
We used new universal login, with MFA enabled, and post-login action to control when an MFA is prompted (e.g. don’t prompt MFA for specific users, when user uses biometric, when token refresh is generated etc.). We had Require MFA: Never setting to ensure we can control MFA prompt via action.
We now started to use custom MFA page (which switches us to classic experience and no biometrics support), but we were fine with it. But now, action cannot seem to control when custom MFA is being prompted.
Has anyone been able to control MFA flow via actions when using custom MFA?

Thanks in advance.

3

Hi @gautam.nutalapati,

I know that you asked this question a while ago, however we recently released a feature that may help your use case: Customize MFA Selection. Take a look at the documentation and see how it may help.