Connection Timeout for Redirect Action

Problem statement

As per the documentation, Redirect Actions will suspend the Actions pipeline when a redirect is issued.

How long will Auth0 suspend the Action before terminating the connection/request?
For example, in the following scenarios:

  1. Auth0 did not get a response from the external page.
  2. Auth0 got the response from the external page very late, e.g.; after 8/10 hours.

Solution

Since October 17, 2023, Auth0 enforces a maximum lifetime of 1 hour for authentication attempts. Transactions lasting longer than 1 hour to complete are expiring.

After the login attempt expiration, subsequent actions from the end user’s browser, e.g., a redirect back to Actions/Rules, will result in either:

  • Redirect to the associated application’s default login route to reinitiate the flow as a new login transaction or
  • Serve an error page if the default login route is not configured. The end user must return to the application to reinitiate the login transaction.