Problem statement
This article will explain when and under what conditions the text and buttons on each screen listed in the table below will appear.
| login | `custom-script-error-code` | Something went wrong, please try again later |
| login | `auth0-users-validation` | Something went wrong, please try again later |
| reset-password-request | `auth0-users-expired-ticket` | This ticket was expired. |
| reset-password-error | `okta.reset-password-error.backToLoginLinkText` | Back to ${clientName} |
| mfa-otp-challenge | `usePasswordText` | Use password |
| mfa-recovery-code-challenge | `no-confirmation` | no-confirmation |
| mfa-login-options | `backText` | Go back |
| consent | `invalid-action` | Invalid action |
| consent | `invalid-audience` | Audience is required |
| consent | `invalid-scope` | Invalid scope, must be an array |
Solution
Here are the details about those prompts:
| login | custom-script-error-code | Something went wrong, please try again later |
Answer: If the user is stored in the custom database and an error was raised during login (Login Script), the text message of the key “custom-script-error-code” will be displayed.
| login | auth0-users-validation | Something went wrong, please try again later |
Answer: If the login error is not related to errors such as incorrect password, failed validation, etc, auth0 will trigger auth0-users-validation error as default. It could be caused by network errors. It shows in the red error alert at the top of the form.
| reset-password-request | auth0-users-expired-ticket | This ticket was expired. |
Answer: T he prompt will be triggered if the change password ticket is expired. It shows in the red error alert at the top of the form.
| mfa-otp-challenge | usePasswordText | Use password |
Answer: This shows below the “CONTINUE” button when the end user uses passwordless login.
| mfa-recovery-code-challenge | no-confirmation | no-confirmation |
Answer: The prompt will be triggered if the tenant has MFA “recovery code” enabled. This is shown in the red error alert at the top of the form.
| mfa-login-options | backText | Go back |
Answer: This is not displayed in the prompt. It is used as the ALT text on the back arrow in the header.
| consent | invalid-action | Invalid action |
Answer: This shows in the red error alert at the top of the form when we receive an action error from the authorizing application
| consent | invalid-audience | Audience is required |
Answer: This shows in the red error alert at the top of the form when we receive an audience error from the authorizing application
| consent | invalid-scope | Invalid scope, must be an array |
Answer: This shows in the red error alert at the top of the form when we receive a scope error from the authorizing application