Blocking users from signing up

Hi. We want to block certain users from signing up to our site (based on their email domain).

What I’ve tried is to add a Login-flow Action that checks the user’s email and calls api.access.deny(...) if they should be blocked.

This doesn’t really work good for us:

  • The user is still created on Auth0 - we don’t want them to be able to sign up at all.
  • They are still sent a verification email, even though they are blocked. And that just verifies them and links them back to the site… They should not receive any email at all.

How can we actually block a user from signing up? It should work for social logins too, so “Pre Registration” flow will not help…

Thanks!

Hi @uribeamr,

Unfortunately, this is a limitation with Actions when using Social Connections to sign up and log in.

Generally, you would use a Pre-User Registration Action to block and prevent users from signing up. However, this flow does not run for Social Connections.

As a working around, we recommend using a Post-Login action to deny the users from log in based on their email domain. However, please note that this flow cannot prevent users from signing up and it will still create a user profile. It is unfortunately unavoidable.

Here is a related post also mentioning this: How to use Actions to block signup based on email domain from a social connection?

Thanks,
Rueben

Thank you @rueben.tiow , that is disappointing…

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Hi @uribeamr,

I completely understand. It seems there’s a feedback request asking to allow the pre-user registration action to block social users:

I suggest upvoting on the feedback to support your use case for implementation.

Thanks,
Rueben

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