Auth0 "Password Rotation" Action incorrect redirect with expired password

[rueben.tiow]

Hi @adam20,

@adam20

Is there a way to redirect a user to the Reset Password screen in the Universal Login hosted UI with a custom message? Or would that have to be handled in our web application?

Unfortunately, there is no way to redirect the user to the Password Reset screen. The response below in a related community topic answers this question:

How to call the password reset page

Hi @david.martinez2 , Currently, you can’t redirect the users to the reset password page because this is something that comes out from the link sent to the users through the email template for that purpose. Nevertheless, you can create your own reset page and manage the password resets with the management API. There are two basic methods for changing a user’s password: Trigger an interactive password reset flow that sends the user a link through email. The link opens the Auth0 password reset …

@adam20

Right now the user doesn’t know to reset their password because nothing is indicating the error.

The error is shown when they try to log in, and they are instructed to reset their password before continuing. The password reset page will not show the error, because it only allows them to set a new password. There are no checks happening during this stage.

Thanks,
Rueben