Auth0 Event Streams - Failed Events - Response Code

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Hi,

I’m testing a new pattern integrating Auth0’s Event Streams (user.updated specifically) with marketing platform Braze via Braze’s Data Transformation functionality to essentially create a webhook pipeline of near real-time customer updates from Auth0 to Braze.

I’ve got it working to a point where Auth0 is hitting the Braze Webhook, and within Braze the Transformation code is transforming the payload received correctly and subsequently processing the data and storing it in Braze as desired. Great so far!

Problem is that on the Auth0 side, every event attempt is coming back as Failed despite it definitely working ok.

If I click on a failed attempt, it says that the message received / response is:
201 - {“message”:“success”}

I’m not sure i’m able to change the response Braze sends back (although I would have thought this would be ok?).

Is there any suggestions to help me fix this without needing to create a middle layer?

2

Hello,
It sounds like Auth0’s Event Streams might be expecting a specific HTTP status code for success, or perhaps an empty response body, and 201 - {“message”:“success”} isn’t quite what it anticipates. While a 201 status code generally indicates successful creation, some systems are stricter. Unfortunately, without the ability to modify Braze’s webhook response or configure Auth0’s success criteria, a direct fix is challenging. You could explore if Auth0 offers any options to customize success response parsing for event streams, but if not, a small intermediary service (even a serverless function) might be the simplest way to intercept Braze’s response and return what Auth0 expects, thereby avoiding a “failed” status.

Regards,
Pearl