Hi everyone,
I’m experiencing an issue when trying to log in to the Auth0 dashboard via the browser (I tried Safari and Chrome). I enter my credentials, complete authentication successfully (including MFA when applicable), but after redirection, I’m taken right back to the login page. This happens repeatedly — no errors are shown, and the login page just reloads each time I try to sign in.
Details:
- OS: macOS Sequoia 15.1.1
- I’ve confirmed that authentication succeeds (I briefly see the redirect).
- The issue persists even in Incognito Mode.
- Clearing cookies and cache for auth0.com did not resolve the problem.
- I’ve seen a few similar reports on the forum but no confirmed fix.
I suspect it might be related to session cookies or third-party cookie restrictions in Chrome, but I’d appreciate confirmation or any workaround/fix.
Has anyone encountered this issue recently or found a working solution?
Thanks in advance!
Hi @arturo.reyes,
Welcome to the Auth0 Community!
If you were just invited to a specific Tenant as a Member and if that Tenant is primarily managed by a Team, it would be best to consider inviting the Tenant Member to the Team first and then adding it to all the Tenants that the member has to be part of from the Team dashboard. If that is not the case, I would still recommend to have an admin remove you
( especially if the login takes place with a social connection ), then invite you again to the Tenant.
Please let me know if that helps fix the issue or if you are a sole admin on the Tenant.
Thanks,
Remus
1 Like
Hello!
Thank you members and community for the solution. I was facing that issue too.
@remus.ivan
Thanks for your suggestion! That was it, I needed to be invited to be tenant member AND team member. Once I was invited to the team, the auth page redirected me to the tenant portal. Thanks for the help!
Hi @arturo.reyes and @rose53john,
I’m glad you were able to get this working!
Have a great one moving forward,
Remus