According to MFA use cases, end users can manage their own MFA
B2C: End users manage their own MFA factors via the My MFA Settings Page.
How do I access this “My MFA Settings” page?
Hey there!
I guess you’re talking about the page you need to navigate this way: Login to your Dashboard → In the left sidebar there’s the Multifactor Auth section → There you should see Factors
Thanks for your reply.
I believe the page you are referring to just enable or disable the type of MFA allowed for a tenant. End users for this tenant can then setup/enrol to one of these enabled MFA factors.
However, according to MFA use cases :
- B2E: You manage MFA factors for your users.
I assume this is where admin can manage the MFA for end users by clicking on “Reset Multi-factor” for a user in the User management dashboard. I.e., From Dashboard → Users & Roles → Users → ExampleUser123 → Actions → Reset Multi-factor
- B2C: End users manage their own MFA factors via the My MFA Settings Page.
It is unclear how end users can manage their own MFA factors.
Ahh gotchya!
Now I know which part of the dashboard you are referring to. Let me research that and get back to you shortly!
Hey there!
Got an update for you. That’s what I thought. We were missing a link in that sentence. Here’s the link to the doc that been missing:
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