Add Username to Email Template Variables

Overview

This article explains whether it is possible to add a username as an Email Template variable.

Applies To

  • Email templates
  • Branding

Solution

Currently, Username is not available in the Email Template Common Variables.

There is an opportunity backlog item created for it, but as of November 2024 it has not been addressed.

As an alternative, map the username to user.user_metadata, which is accessible on Email Templates.

Related References