Access_denied error

[joekgilberto]

Hello! I keep getting this error when I try to log in. I can’t seem to find out what the problem is, especially since I haven’t touched anything in Auth0 that should correlate with this error. I’ve reinstalled auth0 and atuh0-react multiple times in my React app. Any direction would be appreciated.

{
  "error": "access_denied",
  "error_description": "Cannot find module 'auth0@2.30.0'\nRequire stack:\n- /data/io/node18/0297be34-deac-43cc-a107-429ddb3e91cc/webtask.js"
}

[tyf]

Hey there @joekgilberto welcome to the community!

Do you by chance have any Rules or Actions configured in your tenant?

Failed Login with error "Cannot find module..."

Problem Statement We are observing the “Cannot find module” error when using an Action, Rule, or Hook. Symptoms Logins will fail with the error beginning like “Cannot find module…” Steps to Reproduce Add an unsupported node module to a Rule, Action, or Hook. Cause You are using an unsupported node module in an rule or hook, or a dependency has not been added to the action. Solution Use a supported node module in the rule or hook. You can find supported modules here: Can I require? - Search w…

[joekgilberto]

Hello! Thank you so much for replying. I tried adding an Action (I am new to Rules and Actions, this is my first time trying it) like below:

And got this error:

{
  "date": "2024-01-23T23:18:16.332Z",
  "type": "f",
  "description": "Cannot find module 'auth0@2.30.0'\nRequire stack:\n- /data/io/node18/0995e292-dfea-47bd-9d72-b25757eee713/webtask.js",
  "connection_id": "",
  "client_id": "CLIENTID",
  "client_name": "Blu-Rave",
  "ip": "108.49.113.153",
  "user_agent": "Chrome 121.0.0 / Mac OS X 10.15.7",
  "details": {
    "body": {},
    "qs": {
      "client_id": "CLIENTID",
      "scope": "openid profile email read:blu-rays",
      "redirect_uri": "http://localhost:3000",
      "audience": "http://localhost:3000/",
      "response_type": "code",
      "response_mode": "query",
      "state": "aTY5U09UTHV3bHFvSFZOa342dmg5VXdGY0JpZzZqTnlKS05DdTQ5dWNOag==",
      "nonce": "WTF6N3NCWjk2eURlcTNvUjFMZGJZWmNDMU1rYnF6TXF+SURSZTB0Q1FJUQ==",
      "code_challenge": "N_1kmEg5NpX71_raYy_BqIBQteK03OB904RyFulvh3o",
      "code_challenge_method": "S256",
      "auth0Client": "AUTH0CLIENT"
    },
    "error": {
      "message": "Cannot find module 'auth0@2.30.0'\nRequire stack:\n- /data/io/node18/0995e292-dfea-47bd-9d72-b25757eee713/webtask.js",
      "oauthError": "access_denied",
      "type": "oauth-authorization"
    },
    "session_id": "6SM5wv0J4YdzSBj3iXXk8NGnelGVIY4u",
    "stats": {
      "loginsCount": 45
    }
  },
  "hostname": "DOMAIN",
  "user_id": "USERID",
  "user_name": "joekgilberto@gmail.com",
  "audience": "http://localhost:3000/",
  "scope": [
   SCOPE
  ],
  "auth0_client": {
    "name": "auth0-react",
    "version": "2.2.4"
  },
  "log_id": "90020240123231816366906000000000000001223372044217668452",
  "_id": "90020240123231816366906000000000000001223372044217668452",
  "isMobile": false,
  "id": "90020240123231816366906000000000000001223372044217668452"
}

I tried to follow the instructions from your linked post but I can’t seem to make it work- any advice would be appreciated

[tyf]

Thanks for following up! I believe the issue is with using auth0@2.30.0 and node18 looking at
Can I Require - I also noticed you have a Rule configured in your tenant called “Netlify Role Management” which is utilizing auth0@2.30.0. I would get rid of the Action entirely (assuming you don’t need it) and update the Rule in your tenant to use a newer version of node-auth0 (4.2.0 being current).

[joekgilberto]

This was exactly it- didnt even realize I had this Rule! Thank you so much!!

[tyf]

Ahh OK good! Glad that was it Thanks for confirming.