403 on Application Callback with Header "x-cache: Error from cloudfront"

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Last Updated: Aug 26, 2024

Overview

This article outlines the reason behind the 403 Forbidden Error on the Application Callback URL after a user logs in.

Applies To

  • 403 Error
  • Application Callback hosted by AWS

Solution

  1. To troubleshoot this issue:

    • Obtain a HAR file and look for a 403 on the application callback (hosted by AWS).
    • Check the response headers for x-cache: Error from cloudfront

  2. Please check the AWS Configuration, as it is an AWS configuration issue.