Hi @dan.woda ,
Thank you!
Here an example from our Auth0 logs for the OTP Verification Code failing issue:
{
"date": "2023-03-22T18:47:15.267Z",
"type": "fu",
"description": "Wrong phone number or verification code.",
"connection": "sms",
"connection_id": "...",
"client_id": "...",
"client_name": "...",
"ip": "...",
"user_agent": "Chrome 111.0.0 / Mac OS X 10.15.7",
"details": {
"error": {
"message": "Wrong phone number or verification code."
}
},
"user_id": "",
"user_name": "...",
"strategy": "sms",
"strategy_type": "passwordless",
"log_id": "...",
"_id": "...",
"isMobile": false,
"id": "..."
}
The UI says “Code Invalid” on the screen.
A second issue we have with testing this flow:
My phone number gets “You’ve reached the maximum number of attempts”. I disabled all of Auth0’s Brute Force Protection features, but I don’t know how to unlock my phone to re-test.
Others have this issue as well:
Email OTP code submission through proxy, “You’ve reached the maximum number of attempts. Please try to login again” - Auth0 Community
Thanks,
Daniel