Intermittent error: Unknown or invalid login ticket

the error access_denied&error_description=Unknown%20or%20invalid%20login%20ticket is most likely due to blocking of 3rd party cookies in the browser (in chrome for example this is usually reproducible by going to chrome://settings/content/cookies and enable Block third-party cookies) if you are using embedded login (collect the user credentials and use a cross domain authentication) I would suggest looking into implementing theCross-Origin Verification Page as this has resolved the issue in some cases. Other solutions would include moving to Universal Login or implementing custom domains this way the cookies are no longer third-party and are not blocked by browsers.