Why does my authentication rule sometimes NOT get called?

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Hi !
Thanks for the quick response :slight_smile:

I probably should have explained better.
The code is really not failing.
I have a rule that calls my web service that adds information to the user after authentication.

For most users , it calls my service and returns the user info as below…Stringified JSON…

{“sub”:“auth0|xxxxxxxxxxxxxxxxxxxx”,“http://xxxxxxx.com/xxxxxx":{“ID”:“4”,“role”:“web”,“FirstName”:“jxxxxf@twc.com”,"LastName”:null}}

My rule added the attributes starting with “http …”

What’s confusing is that certain users authenticate without the rule being called and return this…
{“sub”:“auth0|xxxxxxxxxxxxxxxxxxxx”}

I would assume that the rule would always be called.
I must be missing something :slight_smile:

Thanks for your help