Urgent Help Needed - Issue with Auth0 Inactivity Time Not Working in React App

[dan.woda]

Hi @viral.suhagiya,

Welcome to the Auth0 Community!

It sounds like you are running into an issue similar to the one described in this FAQ:

Inactivity Expiration with Refresh Token

Problem Statement We want the users to receive the prompt for credentials after 15 minutes of inactivity in their application and the following: Refresh token will stay alive for 9 hours Access token will be valid for 5 minutes In case of 20 minutes of inactivity, the user will be forced to log in again Below is our current configuration: Refresh token rotation enabled with inactivity expiration set to 20min Nonperssistant session cookie enabled Access token is set to 15min Session lifeti…

Can you please take a look at that topic and see if it solves your problem?