We created a user in the Import/Export extension. When I try to log in with my username and password, I get a “verification failed for the provided custom_password_hash” error. Is there a limit on the number of rounds supported for the sha512 algorithm, similarly to what’s mentioned here ? Anything e…

Hi @capndave , I understand that you have been encountering the " Verification failed for the provided custom_password_hash" error. In these cases, I suggest referring to our Verification Failed for the Provided custom_password_hash knowledge solution for guidance. Let me know if you have any foll…

Unable to log in with custom_password_hash

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capndave February 19, 2025, 2:11pm 4

@rueben.tiow Does the 10k rounds limit apply that’s mentioned in the link?

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Unable to log in with custom_password_hash

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