Scope not available in access token

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Our team is answering some of our frequently asked questions,

More information is needed to aptly understand why this is happening. Here are two possible scenarios that could be the reason. (See Get Access Tokens)

  1. Incorrectly Adding Scopes to the Access Token: Ensure you’re adding the scopes correctly to your access token. This post a guide and the relevant information to do so: Add custom scopes in the access token ( Authorization code flow with OIDC provider) - #5 by joseantonio.rey

  2. Missing Audience Property:
    Omitting the aud property can result in an opaque token with an empty payload. Make sure the audience is specified in your login request: Empty payload in access_token - #6 by Blissitte

Hope this helps!