We have users with multiple accounts and all with the same email. Our user names are in an email format. Auth0 seems to assume that it is an email. Scenerio 1: If the username and email match - Reset Password Succeeds Scenerio 2: Username and Email do not match - Reset Password Fails Error -…

We spoke with one of your support engineers. Auth0 is currently unable to handle password reset when there are multiple users with the same email address. Recap from call We discovered that when doing the password reset flow in Auth0 the first pass of the get_user custom db script will pass the u…

Reset Password for User with Multiple Accounts

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Reset Password for User with Multiple Accounts

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