I didn’t expect this behaviour: When I use passworldess_login to get a token and then use the accessToken to get user info auth0.webAuth.client.userInfo, I get: Object {sub: "sms|574dfae283c90a8a88889fbd", name: "XXX", nickname: "XXX", picture: "XXX", updated_at: "2017-06-30T18:07:12.768Z"} When …

@prashant solved the problem. It was missing ‘openid’ scope.

No ".sub" in silentAuthentication

Topic		Replies	Views
/userinfo only returns {sub} Get Help api , userinfo	7	9716	March 2, 2018
/userinfo not returning profile information, even with correct scopes Get Help scopes , user-profile	3	4804	March 2, 2018
Not getting user_id with universal login Get Help	5	3565	July 25, 2019
Access Token doesn't contain a `sub` claim Get Help jwt , api , access-token	5	18142	August 28, 2019
Not getting user info when authenticating a user anymore Get Help user-profile , user-info	14	6662	March 2, 2018