Hi, i have implemented the api calls needed in order to management MFA for my users. after enrolling email/sms/otp, when loging in to the application it requested directly the recovery code factor. i switched to the New login eperience and the email factor worked. after resetting the mfa and ttri…

We have created a FAQ related to this topic. Please check it out: How to set up MFA TOTP enrollment with MFA API

MFA management issues

Topic		Replies	Views
Error: MFA Error: The user does not support the requested challenge type (OTP). Supported type: oob. Get Help guardian , mfa , sms , email , otp	2	4160	December 17, 2018
Issue re-enrol user after reset MFA Get Help mfa , mfa-sms , otp	5	4606	April 8, 2020
Guardian - There was an error sending the SMS Get Help auth0 , login	2	5747	July 27, 2019
MFA API doesn't return recovery_codes Get Help mfa , recovery-code-factor	2	16	May 1, 2025
{"error"=>"access_denied", "error_description"=>"User is already enrolled."} Get Help	6	4743	January 31, 2020