Hi,
I deleted our company account and because of that I cannot log in anymore to contact anyone about this. But we got an invoice today for another month, although we cancelled all subscriptions. Can you help me to get in contact with someone?
Cheers,
Alex
Hey there Alex, and welcome to the Auth0 Community!
I would be happy to help get you connected with someone. Can you please direct message me the email and tenant that you were previously using and a copy of the invoice? Thanks in advance!
I have relayed this to our sales team and will let you know once I have further details. Thanks!
I wanted to follow up @alexander_r and let you know I sent you DM in regards to this subject. When you get a chance can you give it a look? Thanks!
You should see your refund now within 5-8 business days on your credit card statement and all active subscriptions have been canceled. Please let me know if you have any questions or concerns!
Hi James,
thanks a lot!
No problem, I’m glad it all came together Alexander!